Contact
Talk to a person
There is no chatbot here. Email reaches a small team, and we answer in the order questions arrive.
Privacy and data requests
Data access, deletion and questions about what we store.
privacy@deseovpn.comBilling and refunds
Subscriptions are purchased through Apple In-App Purchase, so Apple holds the payment record and makes refund decisions. Request a refund through Apple's "Report a Problem" flow or your purchase history. Email us anyway if something looks wrong — we can check your account state even when we cannot move the money.
Postal address
HAUS GROUP LLC, New York, United States. Our registered street address will be published here before launch; we would rather leave it blank than print an address that is not current.